The team at Metro Property Management are fantastic, particularly Leah & Katherine, who I have regular contact with. Emails and calls are responded to promptly answering all my questions and concerns. Thank you for all your help!
– Ashley Bieser 23/05/2019
PROMPT COMMUNICATION AND EXTREMELY HELPFUL
Lola Josipovic has been our agent for a few years now and she is by far the most outstanding agent we’ve ever had. She is prompt with communication and is extreamly helpful with any maintenance issues that need addressing. Metro Property Management Lola is a huge credit to your business and is a delight to have as our property agent.
– Kylie Corbett 03/05/2019
MOST HELPFUL AND UNDERSTANDING
We previously had a 60 Day Notice to Vacate sent to the tenants and I despaired that they would not be moving out by settlement date, therefore causing a delay in settlement. Victoria has handled the tenants remarkably well, has kept me informed at all times and succeeded in ensuring that the tenants moved out prior to settlement.
I have found her to be the most helpful and understanding person and am very grateful that our property was one of those listed in her care.
– Sandy Domeyer 10/04/2019
WELL DONE LOLA
As predicted you had a better understanding of it than I did. Appreciate your help Lola
– Nicholas Crook 04/04/2019
EXCELLENT CUSTOMER SERVICE
I am writing to inform you that I have had some really excellent customer service from one of your staff Tessa Stirling.
I had a brief phone call with Tessa and informed her of the actions that needed to be remedied at my property. At every point Tessa has been responsive and kept me updated with progress and asked about decisions to be made.
I am very pleased to be able to write this and just wanted you to be aware of the excellent work Tessa has done.
– Pam McLeod 22/03/2019
TRACEY, YOU’RE BRILLIANT
Tracey I must say, you must be the hardest working person in Real Estate!!! You are so organised!!!
Thank you for your clear and thorough emails it’s agents like yourself that make our life so much easier, you’re brilliant!!
– Clinton 20/03/2019
Thank once again for all your efforts and time invested in dealing with the insurance, you’ve been absolutely amazing!
– Nick Katsikogiannis 05/03/2019
I believe Tracey has always delivered any information or queries I had in a timely manner and has directed me to other appropriate contacts when required. I’m very pleased with how Tracey has handled my property.
– Sylvia Tan 25/02/2019
ABOVE AND BEYOND
Helen & I would sincerely like to thank all involved with looking after us with our investment property over the last 11 – 12 years whilst we were Landlords.
We also would like to thank all involved with the recent sale of our investment property at 85 Caitlyn Drive Melton.
In particular our thanks go to Merryn, who went above and beyond to achieve the sale in a difficult market .
Merryn worked tirelessly for us over several months to be able to achieve a satisfactory result, which we are very grateful for. We would have no hesitation in recommending Merryn and her team to any prospective Landlord or seller to look after their investment
Thank you once again to all involved
– Alan Cantle 19/02/2019
EFFICIENT AND ORGANISED
Thanks so much.
It’s been great to have you helping out here Kiana.
You seem very efficient and organized.
– Peter Boer 24/01/2019