Maintenance Requests

Maintenance Requests

We understand how frustrating it can be to wait upon a response to your request for property maintenance. Whether the air conditioner is broken or your hot water has gone AWOL, it’s important for you to enjoy ongoing use of these amenities. At MetroPM, we make it our business to action maintenance requests swiftly.

To make a property maintenance request, please refer to our easy-to-use, online portal 1Form.
 
Under new legislation renters are now permitted to make certain modifications to their rental property. To avoid un-necessary costs at the end of your tenancy, we encourage renters to submit the below 1Form maintenance request form to confirm approval for your requested modifications.

Permitted modifications may include;

  • Installation of picture hooks or screws for all mounts, shelves or brackets on surfaces other than brick walls
  • Installation of wall anchoring devices on surfaces other than brick walls to secure items or furniture
  • Installation of LED light globes which do not require new light fittings; andreplacement of halogen or compact fluorescent lamps
  • Installation of blind or cord anchors
  • Installation of water efficient shower head (original to be retained)
  • Installation of security lights, alarm systems or security cameras (conditional)
  • Replacement of curtains if the originals are retained
  • Installation of adhesive child safety locks on drawers and doors
  • Installation of non-permanent window film for insulation etc
  • Installation of a wireless doorbell
  • Installation of a pressure mounted child safety gates
  • Installation of a lock of a letterbox, copy to be provided to Metro
     
    To make a property modification request, please refer to our easy-to-use, online portal 1Form.