Tips for running a successful Open for Inspection
Renting out a property involves careful attention to several key factors. Open for inspections, in particular, are crucial moments that can make or break a rental process. To ensure success, here are some important considerations and common pitfalls to avoid.
1. Avoid Making Promises Without Approval
It’s essential not to commit to changes or updates that haven’t been fully approved by the property owner. For example, promising that a feature will be replaced or updated before it’s confirmed can lead to unrealistic expectations and potential disputes. Always verify with the owner first.
2. Handle Cleaning Questions with Care
Cleanliness can be subjective—what one person sees as clean, another may not. When asked whether the property will be cleaned before move-in, clarify the difference between general cleaning and fair wear and tear, such as minor marks on walls. Clear communication can prevent misunderstandings.
3. Train Leasing Hosts Properly
Leasing hosts play an essential role, but without proper training, they may inadvertently make statements that can cause issues. At Metro Property Management, we’ve observed challenges arising from untrained hosts offering unauthorised lease terms or property additions, like air conditioning, extended leases, or pet allowances. Ensuring that hosts are well-informed and professional is key to avoiding these problems.
4. Respect Privacy and Avoid Discrimination
It’s important to be cautious when asking questions of potential renters. Questions should comply with privacy laws and must not be discriminatory in nature. Focus on gathering the necessary details to ensure fair and equal consideration for all applicants.
5. Encourage Applications
Many potential renters are hesitant to apply after seeing a large turnout at an inspection, assuming their chances are slim. A friendly reminder that every applicant is considered individually can encourage them to apply and potentially secure a great renter for the property.
6. Address Pets Transparently
Pet ownership is often a sensitive topic, and undeclared pets can lead to significant issues down the line. Encourage prospective renters to declare pets in their application to maintain transparency and prevent future disputes.
A Trusted Partner in Property Management
At Metro Property Management, we manage over 1,400 homes across 260 suburbs in Victoria. With our experience and dedication, we help property owners maximise their investment while ensuring tenants have a smooth rental experience.
If you’re looking for professional property management services to safeguard and grow your investment, contact Metro PM today 9831 3000.
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